Are you interested in starting a career with one of central PA’s fastest growing companies? This role is focused on the management of the technological needs of the operating business. It includes technical communications with our development team conveying the operational use cases while also overseeing, managing and guiding the use of all technical applications used.
JOB RESPONSIBILITIES:
-- Business analyst for internal software needs including:
- Collaborating with business and development individuals and teams
- Translate business needs to development team
- Prioritize and manage product backlog
- Participate in agile activities – including sprint planning, daily stand-ups and retrospectives
- Work with development team to ensure quality and adherence to acceptance criteria
- Develop and facilitate alternative workflow solutions
- Triage application issues when identified by operators
-- Management of third party accounts, including:
- POC with our account reps
- Account renewals
- Price negotiations
- Application evaluations in conjunction operators
-- Develop and document trainings for multiple web-based products – both internal and third party
-- Other technological projects assigned by management
IDEAL CANDIDATE:
- Ambitions to succeed in a fast-paced team environment
- Degree in business, information technology or related field
- Strong organizational skills
- Strong written/verbal communication
- Strong analytical and problem-solving skills
- Ability to work independently
- Proficiency in SQL for data analysis and reporting
- Familiarity with C# WPF technology
- Experience with Salesforce, Wrike, Power BI, and Microsoft Suite is a plus, but not expected
